For Providers

Accessing Corewell Health email


How to access your Corewell Health email

Using a Corewell Health computer at a Corewell Health location:

  • Open Microsoft Outlook from the start menu. If Outlook is not shown in the start menu, use the Web Outlook icon found on your computer desktop

Outlook        Office365   Corewell Browsers

The instructions below will work when:

  • Using a Corewell Health computer at a non-Corewell Health location
  • Using a non-Corewell Health computer at a Corewell Health location
  • Using a non-Corewell Health computer at a non-Corewell Health location
  • Launch the Microsoft Edge or Google Chrome web browser and go to Log in with your Corewell Health email and password.
    • Use thePingID app for multifactor authentication. If you haven’t already you will need to enroll in PingID at
    • Note: If unable to log into, use, go through the PingID multifactor authentication process, click “APPS” at the top of the screen, and then click the Outlook icon. Citrix will download on your computer and will open to an Outlook sign-in page.

Using your personal smartphone:

  • Install Microsoft Outlook from the App Store for iPhone or iPads, or Google Play Store for Android smartphones and tablets.

  • Open the Outlook app and log in with your Corewell Health email address and password. 

  • Follow the instructions displayed and use the PingID app for multifactor authentication. 

For assistance, contact the Service Desk at 888-481-2448.

Message from the chief medical officer: The importance of using email

We use your Corewell Health email because it is a secure and well-maintained email service using Outlook. Personal email addresses are more vulnerable to cyberattacks and the use of Corewell Health email will provide uniformity and consistency as well as the assurance that you are receiving important communications.

We understand that many of you do not use your Corewell Health email because you have had a bad experience in the past with receiving too many non-work-related messages. Our Digital Service team is working to block unrelated communications and create firewalls to keep out unnecessary messaging. And, with security of email of vital importance, Corewell Health’s Digital Services team works diligently to provide as secure a system as possible.

We appreciate your patience and feedback as we continue to improve this process daily. Please send any feedback you may have to

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