HOTLINE PHONE NUMBER: 800-592-4784

Staffed by Beaumont nurses, the hotline is a community resource for timely, accurate information about COVID-19 symptoms and virtual screening for people who are experiencing symptoms. The line is open from 8 a.m. to 5 p.m. Monday through Friday.

Nurses will answer questions about the virus and direct patients to the appropriate level of care:

• Treating symptoms at home.
• Following up with a primary doctor.
• Seeking treatment at an urgent care or an emergency center.

Beaumont urges patients who have COVID-19 symptoms: cough, fever, difficulty breathing, to call ahead to the hotline before being examined by a physician. This will help health care providers reduce the likelihood of others getting exposed. If you need medical attention during a time when the hotline is not active, please call ahead to the physician’s office, urgent care or emergency center before traveling there.