President Update: Feb. 2

A message from Dr. Ben Schwartz, President of Corewell Health East


This week, we celebrate one year as Corewell Health. Thank you, everyone, for working together to integrate into one team across the state. I am so proud of the strides we’ve made. Of course, with this growth, there are changes we must face along the way.

This Monday, Feb. 6, marks the date of the “first wave” of our Microsoft 365 migration. That’s my wave! If you’re anything like me, I’m sure you might be a little unsure about what is going to happen as part of this process. Please know this is an important step in our journey to become integrated as Corewell Health. Completing this step will allow us to better collaborate with our colleagues.

This process will affect more than just your email, so please give it the time it requires to understand all of the pieces involved. I asked Digital Services what were the most important things I needed to know. Here’s what they told me:

I know this all might seem challenging and maybe even a bit confusing. A lot of this is unfamiliar to many of us. But using these tools and the tips provided can help you and your teams work through the process.

Since my wave is Monday, Digital Services gave me some final tips to share with others in the first wave for this weekend:

  • Leave your computer on all weekend, if possible.
  • Try to avoid using the installed version of Outlook, Teams and other Microsoft applications on your work computer starting at 6 p.m. the Friday before migration. Use on the web to access email.
  • On the Monday of migration, first reboot your work computer at the start of the day. Know there will be a downtime between 3-7 a.m., so don’t attempt to send emails from your work computer Outlook account.
  • Around 7:15 a.m., a pop up should appear. Follow the steps on screen to “Start” and click “Next” until complete.
  • Restart your computer if you encounter any troubles.

Please know Digital Services is working hard to get our team members through this transition. They are doing a terrific job helping to make this complex process work. More information can be found online at Preparing for the Microsoft 365 Integration.

Even if you’re not part of this first “wave,” you will become part of this process sometime over the next few months. Moving thousands of people into a new system is a major effort. Please have patience and grace. When this is all complete, we’ll be able to communicate with each other better than ever before. It’s going to be great!

Happy New Year!


Dr. Ben Schwartz
Corewell Health East

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