Changes to the way you access Beaumont applications when off the network

The way Beaumont team members access the following applications is changing to incorporate additional security layers upon login. Read below for the latest update. 

What’s new since the last update? 

Epic Rover 

  • What changed: Starting June 12, all providers and those nursing and non-provider staff members who are authorized to use Rover on a personal device will see a “Two-Factor Authentication- Enrollment” setup screen upon logging into oneChart. Once configured, each day, after logging into Rover they will be required to enter an additional passcode displayed on the Duo app to access. Review the *updated* education document for more details. Instructions for what to do if you get a new phone are under development. There will be an option in “My Settings” under the Epic button to configure MFA again on the new phone.  

  • *This is still required if your phone is enrolled in Duo for EPCS or remote access to Beaumont applications. 

Change HealthCare Assurance and Customer Connect Center products 

  • What changed: Starting June 13, access the system and click the “LOG IN WITH CUSTOMER IDENTITY ACCESS MANAGEMENT” button and use your Beaumont email address and password. After an initial setup, a verification code is provided via text or phone call. You must then enter the pin on the login screen to access the application. 

Epic Haiku and Canto  

  • What’s changing: Starting June 27, all providers and those nursing and non-provider staff members who are authorized to use these applications on a personal device while on the Beaumont Guest Network will see a “Two-Factor Authentication- Enrollment” setup screen upon logging into oneChart. Once configured, each day, after logging into Haiku or Canto, they will be required to enter an additional passcode displayed on the Duo app to access. Review the *updated* education document for more details. Instructions for what to do if you get a new phone are under development. There will be an option in “My Settings” under the Epic button to configure MFA again on the new phone.  

  • Note: This change was attempted on June 12 but reversed due to technical issues. If you enrolled before it was reversed your enrollment will still be valid for the June 27 go-live. 

  • This is still required if your phone is enrolled in Duo for EPCS or remote access to Beaumont applications. 

  • If using a Beaumont owned Haiku device, that is still pointed towards an old configuration and prompting you to use MFA, double press the home button quickly, then on the screen swipe up on the Haiku app to close out of it fully and then re-open. 

  • There is a chance that a Beaumont owned Haiku or Canto device is connected to the Guest network. If this happens, you will not be able to log in to Haiku or Canto. If you encounter this problem, reconnect to BHvoice (iPhones) or BHmobility (iPads) in Settings (gear icon)>Wi-Fi. 
     

Previously announced: 

MoveIT Transfer 

  • What changed: Starting April 27, after logging in, a six-digit pin is emailed to your address on file. You must then enter the pin on the login screen to access the application. 

Samaritan 

  • What changed: The system is now configured to use Single Sign-On (SSO) through a new Beaumont Team Member Login button when you are on the Beaumont network. 

LogMeIn Rescue 

  • What changed: Starting May 30, Beaumont IT technicians who use LogMeIn Rescue to provide remote assistance will use their Beaumont network account to access. They will no longer need to use a separate account and password. 

myBeaumontChart 

  • What changed: Starting May 31, the first time you log in to myBeaumontChart, you’ll receive a six-character code via email or text message. Enter this code to access your health information. The code will be valid for 30 minutes. Click here for more information.  

myBeaumontConnection 

  • What changed: Starting June 1, after logging in, a six-digit pin is emailed to your address on file. You must then enter the pin on the login screen to access the application. 

EpicCareLink 

  • What changed: Starting June 1, after logging in, a six-digit pin is emailed to your address on file. You must then enter the pin on the login screen to access the application. 

Occupational Health Manager (OHM) 

  • What changed: Starting June 7, you must be on the Beaumont network to access, or remotely through an OHM icon located at bhapps.beaumont.org. 
     

Watch for more information through the end of June. 

If you have any questions, please contact the Service Desk at 888-481-2448 or the IT Support desktop icon. 

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