Changes to the way you access Beaumont applications when off the network
The way Beaumont team members access the following applications is changing to incorporate additional security layers upon login. Read below for the latest update.
What’s new since the last update?
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What changed: Starting June 12, all providers and those nursing and non-provider staff members who are authorized to use Rover on a personal device will see a “Two-Factor Authentication- Enrollment” setup screen upon logging into oneChart. Once configured, each day, after logging into Rover they will be required to enter an additional passcode displayed on the Duo app to access. Review the *updated* education document for more details. Instructions for what to do if you get a new phone are under development. There will be an option in “My Settings” under the Epic button to configure MFA again on the new phone.
Change HealthCare Assurance and Customer Connect Center products
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What changed: Starting June 13, access the system and click the “LOG IN WITH CUSTOMER IDENTITY ACCESS MANAGEMENT” button and use your Beaumont email address and password. After an initial setup, a verification code is provided via text or phone call. You must then enter the pin on the login screen to access the application.
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What’s changing: Starting June 27, all providers and those nursing and non-provider staff members who are authorized to use these applications on a personal device while on the Beaumont Guest Network will see a “Two-Factor Authentication- Enrollment” setup screen upon logging into oneChart. Once configured, each day, after logging into Haiku or Canto, they will be required to enter an additional passcode displayed on the Duo app to access. Review the *updated* education document for more details. Instructions for what to do if you get a new phone are under development. There will be an option in “My Settings” under the Epic button to configure MFA again on the new phone.
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This is still required if your phone is enrolled in Duo for EPCS or remote access to Beaumont applications.
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If using a Beaumont owned Haiku device, that is still pointed towards an old configuration and prompting you to use MFA, double press the home button quickly, then on the screen swipe up on the Haiku app to close out of it fully and then re-open.
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There is a chance that a Beaumont owned Haiku or Canto device is connected to the Guest network. If this happens, you will not be able to log in to Haiku or Canto. If you encounter this problem, reconnect to BHvoice (iPhones) or BHmobility (iPads) in Settings (gear icon)>Wi-Fi.
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What changed: Starting May 31, the first time you log in to myBeaumontChart, you’ll receive a six-character code via email or text message. Enter this code to access your health information. The code will be valid for 30 minutes. Click here for more information.
Occupational Health Manager (OHM)
Watch for more information through the end of June.
If you have any questions, please contact the Service Desk at 888-481-2448 or the IT Support desktop icon.