Application login changes scheduled for the week of Nov. 14
During the week of Monday, Nov. 14, the Single Sign On (SSO) login screens for the following applications will update to have a new look and feel. No functionality will change.
Cisco Ironport - CRES
Cisco Ironport ESA
Cisco Ironport SMA
Microsoft Claims XRay
Look and feel changes to the SSO login screen, when using mobile devices and non-Corewell Health East devices.
Need to register for PingID multifactor authentication if the app currently requires Duo when accessing remotely. See New multi-factor authentication software coming soon on the intranet when connected to the Corewell Health East network.
Interim downtime this week, while the applications are migrated to the new Corwell Health authentication solution, PingOne.
If you are on the Corewell Health East network using a Corewell Health East device, your experience accessing these applications will be seamless.
If you access these applications remotely, for example, from home or an office not on the Corewell Health East network, and/or from a non-Corewell Health device such as your personal laptop or mobile device, please be aware of the following new prompts that you may receive on the SSO login screen:
If prompted with options to login to your account, choose “PingOne SSO.”
If prompted, register your device on PingID, similar to how you previously registered for Duo. Instructions are available at raic.beaumont.org. Registration is simple and allows you to receive push notifications as you do today with Duo.
If any questions, please contact the Service Desk at 888-481-2448 or via the IT Support desktop icon.