Coronavirus: Hotline launched
HOTLINE PHONE NUMBER: 800-592-4784
Staffed by Beaumont nurses, the hotline is a community resource for timely, accurate information about COVID-19 symptoms and virtual screening for people who are experiencing symptoms. The line is open from 7 a.m. to 7 p.m. Monday through Friday and 10 a.m. to 6 p.m. Saturday and Sunday.
Nurses will answer questions about the virus and direct patients to the appropriate level of care:
- Treating symptoms at home.
- Following up with a primary doctor.
- Seeking treatment at an urgent care or an emergency center.
Beaumont urges patients who have COVID-19 symptoms: cough, fever, difficulty breathing, to call ahead to the hotline before being examined by a physician. This will help health care providers reduce the likelihood of others getting exposed. If you need medical attention during a time when the hotline is not active, please call ahead to the physician’s office, urgent care or emergency center before traveling there.