Patient and Family-Centered Care
Patient and family-centered care (PFCC) is an approach to planning, delivery, and evaluation of health care built on mutually beneficial partnerships among patients, families, and providers shaped by patient preference. PFCC is about working with patients and families as partners in care rather than doing to and for them.
We encourage all staff to embrace PFCC and create improvements for patients and families, their teams, and colleagues across the system. If you have an idea on how to create an environment that may improve engagement with patients and families, other colleagues, or sites, we encourage you to share with your manager, leadership, or PFCC Site Lead.
List of PFCC Site Leads »